In order to stay compliant with the FDA regulations that went into effect on Monday August 8th, Unique eCigs’ checkout now uses a NEW third party age verification software. This age verification software ensures that adults purchasing products online are of legal vaping age.
To successfully verify your age, you must make an account with us. There is no longer an option to checkout as a guest. Don’t worry- We won’t spam you with e-mails! We understand that this can be a slight inconvenience to our customers but we truly appreciate everyone’s patience and understanding as we do our best to remain compliant with the law. Please note that the age verification process should only take 5 minutes to complete from start to finish. You will only need to complete the verification process one time as long as you use the same account login information with each order you place.
To create an account, simply add the product you wish to purchase to your cart. Once added you will be taken to a viewing page where you can edit or delete the products currently in your cart. Below the subtotal you will see a message stating “Don’t have an account? Register here. Registration required for age verification.” Upon clicking that button, you will be asked for your name, e-mail address, shipping address, date of birth, and the password you would like to use for your login. Click the “create” button and you will have successfully created your account as well as verify your age. You may then finish the checkout process as normal.
If you follow those steps and you see a message stating “Customer could not be verified- Sorry your age could not be verified. Please call 315-698-9600 for assistance.” Please do just that! Contact our customer service department line directly so that we can further assist you. We should be able to help get your account verified in just a couple of minutes.
For questions regarding the FDA regulations, your account login information, or anything else, please call us at 315-698-9600 from 9 am to 5 pm Monday-Friday. Again we thank you for your understanding and cooperation!